Need help?
FAQs
How can I order liquid gases?
Here you place your order for liquified gases directly and without detours at the right place:
Mail: tankwagendispo@nippongases.com
Phone: +49 (0) 211-2600-4611
Mail: tankwagendispo@nippongases.com
Phone: +49 (0) 211-2600-4611
How can I order compressed gases?
Here you place your order for technical cylinder gases, for medical gases or for dry ice products directly and without detours at the right place:
Mail: flaschendispo@nippongases.com
Phone: +49 (0) 211-2600-4610
Mail: flaschendispo@nippongases.com
Phone: +49 (0) 211-2600-4610
Where can I see my invoices or recent purchases?
On our customer portal you can easily access all the information you need.
To do so, please get in touch with your usual contact person in sales or in the sales office.
Do you have difficulties with a technical installation of Nippon Gases Germany on your site?
You can reach our technical service at 0180-5550124. Calls from landline or mobile networks are charged in accordance with the Telecommunications Act at a maximum of €0.14 per minute (status: 1 December 2021).
I have an emergency, what can I do?
We have an 24-h-emergency number, don't hesitate to contact us!
Call now: 0800 7242977
What should I do if I need to conduct construction activities in the protective strip of a Nippon Gases pipeline route?
If you want to conduct construction work in the protective strip of our pipelines, please contact us in advance via e-mail: pipelineauskunft.germany@nippongases.com
How can I become a customer of Nippon Gases?
Please, contact us! One of our experts will assist and guide you through the process.
Contact us now!
Mail: info.germany@nippongases.com
Telephone: 0211 2600 0
Where can I download technical or product safety information?
In our download section you will find everything from safety data sheets to policies and certificates. Go to download section.
What are your sales points?
You can quickly find out where our distributors are and what products they offer at our "distributor locator".
Find locations
Where can I find site-related information for the public according to § 11 or § 8a of the Seveso-Directive?
You will find site-related information for the public according to § 11 or § 8a of the Seveso Directive (12. BImSchV) in the download area.
Contact us
Let us know what you need
Call us
Central office
Gases in tankers
Gases in cylinders
Become a customer
Technical installation difficulties:
For technical support, please call us on 0180-5550124.
Calls from landlines or mobile networks are charged at a maximum of 0.14€/minute in accordance with the Telecommunications Act (as of 1 December 2021).
Nippon Gases Deutschland GmbH
Hans-Böckler-Str. 1
40476
40476
Düsseldorf, Deutschland.
Phone number
+49 211 2600 0
+49 211 2600 0
Fax number
+49 211 2600 123
+49 211 2600 123