Need help?

FAQs

How can I order liquid gases?

Here you place your order for liquified gases directly and without detours at the right place:

Mail: tankwagendispo@nippongases.com

Phone: +49 (0) 211 2600 4611

Fax: +49 (0) 211 2600 4646

How can I order compressed gases?

Here you place your order for technical cylinder gases, for medical gases or for dry ice products directly and without detours at the right place:

Mail: flaschendispo@nippongases.com

Phone: +49 (0) 211 2600 4610

Fax: +49 (0) 211 2600 4534

How can I become a customer of Nippon Gases?

Please contact us by filling out our contact form!

Mail: info.germany@nippongases.com

Telephone: 01803 772911*

(* from a landline network 0.09€ /minute and a mobile network 0.42 €/minute according to the Telecommunications Act (as of 01.12.2021).

Where can I see my invoices or recent purchases?

On our customer portal you can easily access all the information you need. To do so, please get in touch with your usual contact person in sales or in the sales office.

Do you have difficulties with a technical installation of Nippon Gases Germany on your site?

If you need technical customer service support, please call us on the number: 0180 5550124*. (* from a landline or mobile network 0.14 €/minute according to the Telecommunications Act (as of 01.12.2021).

I have an emergency, what can I do?

We have an 24-h-emergency number, don't hesitate to contact us! Call now: 0800 7242977

What should I do if I need to conduct construction activities in the protective strip of a Nippon Gases pipeline route?

If you want to conduct construction work in the protective strip of our pipelines, please contact us in advance via e-mail: pipelineauskunft.germany@nippongases.com

How can I become a customer of Nippon Gases?

Please, contact us! One of our experts will assist and guide you through the process. Contact us now!

Mail: info.germany@nippongases.com

Telephone: 01803 772911*

(* from a landline network 0.09€ /minute and a mobile network 0.42 €/minute according to the Telecommunications Act (as of 01.12.2021).

Where can I download technical or product safety information?

In our download section you will find everything from safety data sheets to policies and certificates. Go to download section.

What are your sales points?

You can quickly find out where our distributors are and what products they offer at our "distributor locator". Find locations

Where can I find site-related information for the public according to § 11 or § 8a of the Seveso-Directive?

You will find site-related information for the public according to § 11 or § 8a of the Seveso Directive (12. BImSchV) in the download area.

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You are very important to us, all information received will always remain confidential. We will contact you as soon as we review your message.

Call us

+49 211 2600 0

Duesseldorf

I have an emergency

Call for an emergency

0800 7242977

Nippon Gases Deutschland GmbH

Hans-Böckler-Str. 1
40476

Düsseldorf, Deutschland.

Phone number
+49 211 2600 0

Fax number
+49 211 2600 123

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